Contact
Last Updated: September 2, 2026
Customer Support
Thank you for visiting Cirlove.
We are committed to providing reliable customer support and assisting customers with questions related to products, orders, shipping, returns, refunds, and general inquiries.
You can contact our customer support team through:
Email:
hello@cirlove.com
Phone:
+1 401-251-1507
Business Address:
5549 Louise St
San Bernardino, CA 92407
United States
Customer Support Hours:
Monday – Saturday
9:00 AM – 6:00 PM (US Time)
Sunday: Closed
Response Time:
We aim to respond to customer inquiries within 24–48 business hours.
Response times may be longer during holidays, promotional periods, carrier delays, or periods of high customer volume.
Order Support
For questions regarding an order, please provide:
- Order number
- Email address used during checkout
- Product name
- Description of your request or issue
Our support team can assist with:
- Order status
- Shipping updates
- Tracking information
- Product questions
- Returns and refunds
For security reasons, please do not send:
- Full payment card numbers
- Account passwords
- Government identification numbers
- Other unnecessary sensitive information
Order support requests can be sent to:
Returns, Refunds, and Damaged Items
If you need assistance with a return, refund, damaged item, or incorrect order, please contact us before sending any items back.
Please provide:
- Order number
- Description of the issue
- Photos of the item if applicable
Our team will review your request and provide the appropriate instructions according to our Return Policy.
For return and refund details, please refer to:
Return Policy
Privacy Requests
If you have questions regarding your personal information, privacy rights, or marketing preferences, please contact us at:
We handle personal information according to our Privacy Policy.
We do not sell customers' personal information and only use customer information for legitimate business purposes, including order processing, customer support, security, and website improvement.
Accessibility Support
If you need assistance accessing our website or require information in an alternative format, please contact:
Please describe the page or service you need help with, and our team will do our best to assist you.
Customer Complaints and Escalation
If your issue has not been resolved after contacting our support team, you may request further assistance by emailing:
Please include:
- Order number (if applicable)
- Previous communication details
- Description of the issue
- Requested resolution
We will review your request and provide a response as soon as possible.
How We Handle Support Requests
When you contact Cirlove, we will:
- Review your request and confirm the details provided.
- Check relevant order, payment, shipping, or account information.
- Provide available solutions or request additional information if needed.
- Follow up until the matter has been properly addressed.
We may request supporting information such as order confirmation, photos, or tracking details to help resolve your request.
Safety and Product Concerns
If you experience any product-related safety concerns, please stop using the product when appropriate and contact us immediately.
Please contact:
Email:
hello@cirlove.com
This customer support channel is not an emergency service.
Contact Information
Store Name: Cirlove
Website:
https://www.cirlove.com
Email:
hello@cirlove.com
Phone:
+1 401-251-1507
Business Address:
5549 Louise St
San Bernardino, CA 92407
United States
Customer Support Hours:
Monday – Saturday
9:00 AM – 6:00 PM (US Time)
Sunday: Closed