About Us
Last Updated: September 2, 2026
Who Operates This Store
This website is operated by Cirlove ("we", "us", or "our").
Cirlove is an independently operated online retail store providing backpacks, bags, luggage, travel accessories, and lifestyle products through our official website:
Website:
https://www.cirlove.com
Business Address:
5549 Louise St
San Bernardino, CA 92407
United States
Customer Support Email:
hello@cirlove.com
Customer Support Phone:
+1 401-251-1507
We are committed to providing customers with accurate product information, secure payment processing, reliable order handling, and responsive customer support.
What We Offer
Cirlove offers carefully selected products including:
- Backpacks
- Bags
- Luggage
- Travel accessories
- Everyday carry products
- Lifestyle accessories
Product descriptions, materials, dimensions, colors, availability, and prices displayed on our website are provided to help customers make informed purchasing decisions.
We make reasonable efforts to ensure that product information is accurate. Minor differences may occur due to product batches, photography conditions, or individual device display settings.
Orders and Fulfillment
Orders placed through https://www.cirlove.com are processed after payment confirmation and order verification.
The order process includes:
- Customer reviews product details, pricing, shipping information, and available payment options before checkout.
- Orders are reviewed for payment approval, product availability, and order accuracy.
- Customers receive order confirmation and shipping updates through the contact information provided during checkout.
- Orders are shipped according to our published Shipping Policy.
Orders may be delayed, modified, or cancelled when necessary due to payment issues, incorrect information, product availability, suspected fraud, or circumstances outside our reasonable control.
If an order is cancelled after payment has been completed, any applicable refund will be issued to the original payment method.
Payment Information
Cirlove provides secure checkout through trusted payment providers.
Available payment methods may include:
- Credit and Debit Cards
- Other secure payment methods displayed during checkout
Payment information is processed securely by third-party payment providers.
Cirlove does not store complete credit card information on our website.
Shipping and Delivery
Shipping and delivery information is provided in our Shipping Policy.
Estimated delivery times may vary depending on:
- Shipping destination
- Carrier processing
- Weather conditions
- Public holidays
- Other unexpected circumstances
Customers will receive tracking information when available after their order has been shipped.
Returns and Refunds
Cirlove provides returns and refunds according to our published Return Policy.
Customers may review information regarding:
- Return eligibility
- Return timeframes
- Refund procedures
- Return shipping responsibilities
before submitting a return request.
Privacy and Customer Information
Customer information is collected and handled according to our Privacy Policy.
We use personal information only for legitimate business purposes, including:
- Processing orders
- Providing customer support
- Managing shipments
- Improving our website and services
- Preventing fraud and maintaining security
We do not sell customers' personal information.
Third-Party Services
To operate our online store, Cirlove may use trusted third-party services, including:
- Shopify
- Payment processors
- Shipping providers
- Analytics services
- Advertising platforms
These providers operate independently and process information according to their own privacy policies and terms.
Intellectual Property
All website content, including:
- Text
- Images
- Graphics
- Logos
- Product descriptions
- Website design elements
is owned by or licensed to Cirlove.
Unauthorized copying, reproduction, distribution, or commercial use of website content is prohibited.
Customer Support and Complaints
If you have questions regarding products, orders, payments, shipping, returns, or privacy matters, please contact our customer support team.
Cirlove
Email:
hello@cirlove.com
Phone:
+1 401-251-1507
Address:
5549 Louise St
San Bernardino, CA 92407
United States
Customer Support Hours:
Monday – Saturday
9:00 AM – 6:00 PM (US Time)
Sunday: Closed
Response Time:
We aim to respond to customer inquiries within 24–48 business hours.