Privacy policy
Last Updated: September 2, 2026
At Cirlove, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, protect, and share information when you visit www.cirlove.com, place an order, contact us, or interact with our services.
1. About This Privacy Policy
This Privacy Policy applies to personal information collected through:
- www.cirlove.com
- Online checkout
- Customer support communications
- Marketing activities
- Other services related to our online store
Store Name:
Cirlove
Business Address:
5549 Louise St
San Bernardino, CA 92407
United States
Privacy Contact Email:
hello@cirlove.com
2. Information We Collect
We may collect information necessary to provide our products and services, process orders, and improve your shopping experience.
Information You Provide
We may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order information
- Return and refund information
- Customer support communications
- Product preferences and feedback
Payment Information
Payments are processed securely through trusted third-party payment providers.
We may receive limited transaction information, payment confirmation details, and fraud-prevention information from payment providers.
Cirlove does not store complete credit card numbers or payment account passwords.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Website interactions
- Referral sources
- Cookie identifiers
- Approximate location information
This information may be collected through cookies, analytics tools, pixels, and similar technologies.
3. How We Use Your Information
We use personal information for legitimate business purposes, including:
- Processing and fulfilling orders
- Confirming purchases
- Providing shipping updates and tracking information
- Processing returns and refunds
- Providing customer support
- Preventing fraud and unauthorized transactions
- Improving website performance and customer experience
- Understanding customer preferences
- Measuring marketing and advertising effectiveness
- Sending promotional communications where permitted
- Complying with legal obligations
You may unsubscribe from promotional emails at any time.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our website.
Cookies may be used for:
Essential Cookies
These cookies are required for website functions, including:
- Shopping cart operation
- Checkout processing
- Account features
- Website security
Analytics Cookies
These help us understand how customers use our website and improve performance.
Advertising Cookies
These help measure advertising performance and provide more relevant marketing.
We may use services such as:
- Shopify
- Google Analytics
- Google Ads
- Other advertising and analytics providers
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website functions.
5. How We Share Information
We do not sell personal information for monetary compensation.
We may share information with trusted service providers necessary to operate our business, including:
Shopify
Provides our e-commerce platform, checkout system, and order management services.
Payment Providers
Process secure payment transactions.
Shipping Providers
Assist with order fulfillment, shipment, and delivery.
Analytics and Advertising Providers
Help us understand website usage, measure advertising performance, and improve marketing activities.
Legal Requirements
We may disclose information when required by law, regulation, legal process, or government request.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
These measures help protect against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
However, no online transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for:
- Order fulfillment
- Customer service
- Accounting requirements
- Fraud prevention
- Legal compliance
- Dispute resolution
When information is no longer required, we take reasonable steps to delete or securely store it.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Opt out of marketing communications
- Opt out of certain advertising activities where applicable
California residents and residents of certain U.S. states may have additional privacy rights under applicable privacy laws.
To exercise your privacy rights, please contact:
We may request verification information to protect against unauthorized requests.
9. Children's Privacy
Our website and services are not intended for children under 13 years of age.
We do not knowingly collect personal information from children.
If you believe that a child has provided personal information to us, please contact us so we can review and take appropriate action.
10. Third-Party Links
Our website may contain links to third-party websites, payment services, shipping providers, or social platforms.
Cirlove is not responsible for the privacy practices or security of third-party services.
We recommend reviewing the privacy policies of any third-party websites you visit.
11. International Data Processing
Your personal information may be processed and stored in countries where Cirlove or our service providers operate.
We take reasonable steps to ensure that personal information remains protected according to applicable privacy requirements.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time due to changes in:
- Business practices
- Services
- Technology
- Legal requirements
Any updates will be posted on this page with a revised Last Updated date.
13. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Cirlove
Website:
www.cirlove.com
Email:
hello@cirlove.com
Phone:
+1 401-251-1507
Business Address:
5549 Louise St
San Bernardino, CA 92407
United States
Customer Support Hours:
Monday – Saturday
9:00 AM – 6:00 PM (US Time)
Sunday: Closed
Response Time:
We aim to respond to customer inquiries within 24–48 business hours.
