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Privacy policy

Last Updated: September 2, 2026

At Cirlove, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, protect, and share information when you visit www.cirlove.com, place an order, contact us, or interact with our services.

1. About This Privacy Policy

This Privacy Policy applies to personal information collected through:

  • www.cirlove.com
  • Online checkout
  • Customer support communications
  • Marketing activities
  • Other services related to our online store

Store Name:
Cirlove

Business Address:
5549 Louise St
San Bernardino, CA 92407
United States

Privacy Contact Email:
hello@cirlove.com

2. Information We Collect

We may collect information necessary to provide our products and services, process orders, and improve your shopping experience.

Information You Provide

We may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order information
  • Return and refund information
  • Customer support communications
  • Product preferences and feedback

Payment Information

Payments are processed securely through trusted third-party payment providers.

We may receive limited transaction information, payment confirmation details, and fraud-prevention information from payment providers.

Cirlove does not store complete credit card numbers or payment account passwords.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Website interactions
  • Referral sources
  • Cookie identifiers
  • Approximate location information

This information may be collected through cookies, analytics tools, pixels, and similar technologies.

3. How We Use Your Information

We use personal information for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Confirming purchases
  • Providing shipping updates and tracking information
  • Processing returns and refunds
  • Providing customer support
  • Preventing fraud and unauthorized transactions
  • Improving website performance and customer experience
  • Understanding customer preferences
  • Measuring marketing and advertising effectiveness
  • Sending promotional communications where permitted
  • Complying with legal obligations

You may unsubscribe from promotional emails at any time.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our website.

Cookies may be used for:

Essential Cookies

These cookies are required for website functions, including:

  • Shopping cart operation
  • Checkout processing
  • Account features
  • Website security

Analytics Cookies

These help us understand how customers use our website and improve performance.

Advertising Cookies

These help measure advertising performance and provide more relevant marketing.

We may use services such as:

  • Shopify
  • Google Analytics
  • Google Ads
  • Other advertising and analytics providers

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website functions.

5. How We Share Information

We do not sell personal information for monetary compensation.

We may share information with trusted service providers necessary to operate our business, including:

Shopify

Provides our e-commerce platform, checkout system, and order management services.

Payment Providers

Process secure payment transactions.

Shipping Providers

Assist with order fulfillment, shipment, and delivery.

Analytics and Advertising Providers

Help us understand website usage, measure advertising performance, and improve marketing activities.

Legal Requirements

We may disclose information when required by law, regulation, legal process, or government request.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These measures help protect against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

However, no online transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for:

  • Order fulfillment
  • Customer service
  • Accounting requirements
  • Fraud prevention
  • Legal compliance
  • Dispute resolution

When information is no longer required, we take reasonable steps to delete or securely store it.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Opt out of marketing communications
  • Opt out of certain advertising activities where applicable

California residents and residents of certain U.S. states may have additional privacy rights under applicable privacy laws.

To exercise your privacy rights, please contact:

hello@cirlove.com

We may request verification information to protect against unauthorized requests.

9. Children's Privacy

Our website and services are not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so we can review and take appropriate action.

10. Third-Party Links

Our website may contain links to third-party websites, payment services, shipping providers, or social platforms.

Cirlove is not responsible for the privacy practices or security of third-party services.

We recommend reviewing the privacy policies of any third-party websites you visit.

11. International Data Processing

Your personal information may be processed and stored in countries where Cirlove or our service providers operate.

We take reasonable steps to ensure that personal information remains protected according to applicable privacy requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in:

  • Business practices
  • Services
  • Technology
  • Legal requirements

Any updates will be posted on this page with a revised Last Updated date.

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Cirlove

Website:
www.cirlove.com

Email:
hello@cirlove.com

Phone:
+1 401-251-1507

Business Address:
5549 Louise St
San Bernardino, CA 92407
United States

Customer Support Hours:
Monday – Saturday
9:00 AM – 6:00 PM (US Time)

Sunday: Closed

Response Time:
We aim to respond to customer inquiries within 24–48 business hours.

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